FAQs
What services do you offer?
We provide individual, couples, family, and group therapy for children, teens, adults, seniors, and veterans.
Our support includes:
- Trauma-informed therapy
- Anxiety, depression, and stress support
- Parent and caregiver support
- LGBTQ+ & gender-affirming care
- Veteran mental health services
- Special-needs family support
- Grief & loss counseling
- Behavioral support for children & teens
- Substance use & dual-diagnosis support (case-by-case)
Do you accept insurance?
Yes. We accept a wide range of insurance plans and are continually adding new ones.
If you don’t see your insurance listed, please reach out, we may still be able to accept it.
Do you offer in-person or virtual therapy?
Both.
You can choose:
- In-person sessions at our Reseda clinic
- Virtual telehealth for flexible scheduling
In-home therapy for families with medical or mobility limitations (case-by-case)
How soon can I start therapy?
Most clients can be scheduled within one week.
Availability may vary by clinician and service type, but we work hard to avoid long waitlists.
What ages do you work with?
We serve:
- Children (ages 3–12)
- Teens (13–19)
- Adults
- Parents & caregivers
- Seniors
- Veterans & military families
What should I expect at my first appointment?
Your first session is an intake visit where your therapist will:
- Learn about your goals, concerns, and history
- Explain the therapy process
- Create a personalized care plan
- Answer any questions you may have
It’s a warm, judgment-free space designed to help you feel comfortable and supported.
Do you offer therapy in languages other than English?
Yes. We have bilingual clinicians and can provide services in English and Spanish.
Can I refer someone to your clinic?
Absolutely.
We welcome referrals from families, schools, hospitals, social workers, churches, and community organizations.
You can:
- Use our online referral form
- Call us directly
- Scan the QR code on our marketing materials
Do you offer services for veterans?
Absolutely.
We welcome referrals from families, schools, hospitals, social workers, churches, and community organizations.
You can:
- Use our online referral form
- Call us directly
- Scan the QR code on our marketing materials
Do you provide support for children with special needs?
Yes. Our Special-Needs Family Support Program offers therapy, parent coaching, and emotional support for families navigating autism, ADHD, developmental delays, and behavioral challenges.
Are your clinicians licensed?
Yes. Our team includes:
- Licensed Marriage & Family Therapists (LMFTs)
- Licensed Clinical Social Workers (LCSWs)
- Associate therapists supervised by licensed clinicians
All clinicians are trained in trauma-informed, culturally sensitive care.
Do you offer after-hours appointments?
Yes. We offer evening and weekend availability depending on the clinician.
Please contact our front desk for the most current schedule.
What if I need to cancel or reschedule?
We kindly ask for 24-hour notice for cancellations or rescheduling.
Late cancellations or missed appointments may result in a fee.
Do you offer sliding-scale or reduced-cost sessions?
We provide limited reduced-fee sessions based on availability.
Ask our team about financial assistance options.
How do I contact the clinic?
You can contact us by phone, email, or submiting our online form:
📞 (818) 330 3337
📧 support@oneheartbehavioralhealth.com
🌐Online Submissions – Get Started Today
📍 18325 Sherman Way
Reseda,CA 91335
At One Heart Behavioral Health we offer confidential, compassionate care to support your mental well-being.